Our Statistics

Type of Abuse experienced by our callers

AWHL 2019 statistics are a reflection of the issues that have been raised by women who call our crisis line.

Identified experiencing sexual abuse
Identified experiencing economic abuse
Identified experiencing childhood sexual abuse or incest
Identified experiencing emotional or psychological abuse
Identified experiencing some form of harassing behaviour
Identified experiencing physical abuse
Identified experiencing threats from an abuser

Additional barriers to getting help:

The following statistics will not add up to 100% as many callers faced multiple barriers:

Identified heterosexism or homophobia or transphobia as an additional barrier
Identified poverty or homelessness as an additional barrier
Identified disability as an additional barrier
Identified cultural or linguistic issues as an additional barrier
Identified racism as an additional barrier
Identified sexism as an additional barrier

Other problems and issues identified:

The following statistics will not add up to 100% as many callers faced multiple barriers:

Identified isolation as something they were facing
Identified custody and access issues as another problem they were dealing with
Identified economic issues as another problem they were dealing with
Identified housing issues as another problem they were dealing with
Identified inadequate affordable counseling as another problem they were dealing with

Other forms of abuse identified by callers include but are not limited to the following:

  • Elder abuse
  • Child abuse
  • Immigration related
  • Property damage
  • Ritualized abuse
  • Stalking

23,759 Calls from the 416/647 area code

23,402 Calls from the 519, 613, 705, 807 and 905 area code (s)

82% of callers have children

Break down by telephone area code/region:

Area Code % of call received

905 (Toll Free Line)
519
613
705
807
Out of Province

The top 10 languages utilizing the language line are:

5,384 Calls requiring usage of the Language Line (Interpretation Service)

Other Languages:

Albanian, Amharic, Armenian, Berber, Bulgarian, Burmese, Cree, Croatian, Czech, Dari, Ganda, German, Greek, Gujarati, Ilocano, Italian, Hebrew, Hindi, Hungarian, Japanese, Khmer, Kurdish, Laotian, Nubian, Oromo, Pashto, Polish, Portugese, Russian, Serbian, Sinhalese, Swahili, Tagalog, Tamil, Tigrinya, Thai, Tibet, Turkish, Twi, Ukrainian Urdu and Vietnamese.

Other Languages
Somali
Arabic
Cantonese
Korean
Romanian
Punjabi
Mandarin
Spanish
Farsi
Bengali
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