Our Statistics

Type of Abuse experienced by our callers

AWHL 2017 statistics are a reflection of the issues that have been raised by women who call our crisis line.

Identified experiencing threats from an abuser
Identified experiencing physical abuse
Identified experiencing emotional or psychological abuse
Identified experiencing childhood sexual abuse or incest
Identified experiencing economic abuse
Identified experiencing sexual abuse
Identified experiencing some form of harassing behaviour

Additional barriers to getting help:

The following statistics will not add up to 100% as many callers faced multiple barriers:

Identified sexism as an additional barrier
Identified racism as an additional barrier
Identified disability as an additional barrier
Identified cultural or linguistic issues as an additional barrier
Identified poverty or homelessness as an additional barrier
Identified heterosexism or homophobia or transphobia as an additional barrier

Other problems and issues identified:

The following statistics will not add up to 100% as many callers faced multiple barriers:

Identified inadequate affordable counseling as another problem they were dealing with
Identified housing issues as another problem they were dealing with
Identified economic issues as another problem they were dealing with
Identified custody and access issues as another problem they were dealing with
Identified isolation as something they were facing

Other forms of abuse identified by callers include but are not limited to the following:

  • Elder abuse
  • Child abuse
  • Immigration related
  • Property damage
  • Ritualized abuse
  • Stalking

23,721 Calls from the 416/647 area code

23,384 Calls from the 519, 613, 705, 807 and 905 area code (s)

72% of callers have children

Break down by telephone area code/region:

Area Code % of call received

807
705
613
519
905 (Toll Free Line)
Out of Province

The top 10 languages utilizing the language line are:

9,293 Calls requiring usage of the Language Line (Interpretation Service)

Other Languages:

Albanian, Amharic, Armenian, Bengali, Berber, Bulgarian, Burmese, Cree, Croatian, Czech, Dari, Ganda, German, Greek, Gujarati, Ilocano, Italian, Hebrew, Hindi, Hungarian, Japanese, Khmer, Korean, Kurdish, Laotian, Nubian, Oromo, Pashto, Serbian, Sinhalese, Somali, Swahili, Tagalog, Tigrinya, Thai, Tibet, Turkish, Twi, Ukrainian Urdu and Vietnamese.

Portuguese
Arabic
Cantonese
Polish
Tamil
Russian
Mandarin
Spanish
Farsi
Urdu
Other Languages
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