About Us

Who are we and what do we do?

About Assaulted Women's Helpline

For over 30 years, the Assaulted Women’s Helpline has served as a free, anonymous and confidential 24-hour telephone and TTY crisis telephone line to all women in the province of Ontario who have experienced any form of abuse.

We provide crisis counselling, safety planning, emotional support, information and referrals accessible 7 days a week, 365 days a year.  We work in tandem with community partners and sister agencies towards bridging gaps in service and identifying emerging issues or trends relevant to the women we work with.

Deaf, deaf-blind and hard of hearing services are available 24 hours a day, 7 days a week.

The Assaulted Women’s Helpline has a TTY line available at 1-866-863-7868

Survivors of abuse or domestic violence may sometimes face the same issue: abuse thrives in isolation. This can be especially true for survivors of domestic violence who are deaf, deaf blind or hard of hearing.

The Helpline strives to educate the public about the need for deaf, deaf-blind, and hard of hearing services. The safe and strictly confidential services that the Helpline offers to deaf survivors through the tele-typewriter relay is another resource women can rely on.

The Need

Violence against women is a serious and widespread issue in Canada. According to Statistics Canada, more than 67% of Canadian women over the age of 16 have been victims of violence.

Almost every week, a woman in Ontario dies at the hands of her partner, and over $4.8 billion is spent each year on physical and sexual abuse in Canada.

The Assaulted Women’s Helpline has responded to over 728,000 calls in the past 30 years.

If you are living with abuse, we can help you 1-866-863-0511

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